Frequently Asked Questions About Alkaline Water,
Chanson Water Ionizers and the water ionization process
What is oxidation-reduction potential (ORP)?
The oxidation reduction potential is the electrical potential needed to reduce or slow down rusting and decay (oxidization). Alkaline water must have a negative ORP in order to be considered beneficial, especially for drinking. ORP is the strength to bond with the active oxygen, reducing its power, and can be measured through electronic hardware. A negative value is desirable for antioxidant power.
Is the ph and ORP produced by a Chanson Water Ionizer always the same?
The actual value will vary from region to region due to differences in source water. The type of original tap water used, affects the quality of the alkaline water and the acidic water which is produced by electrolysis. In cases where the water has excess minerals, the taste may be affected, or the alkaline water produced may have too high of a pH level. Since the water pressure of the faucet affects the production of water, it is important to confirm that genuine alkaline water is being produced by regularly checking that it is set to the correct pH level, and checking the bubbles. We recommend testing your source water with a TDS meter when setting up your Chanson Ionizer which, can be calibrated to work with your TDS providing optimum pH water. After the set-up you test the pH of your water with reagent drops provided to you, it's that quick and simple.
Can I use a water ionizer if my source water is well water?
The efficiency of electrolysis can drop when well water is used since it tends to hold a lot of free carbon dioxide, as well as in cases where water comprising only a small amount of electrolytic minerals is used. We recommend that if you are on well water, you contact us with a copy of your well water report and we can make recommendations of specific pre-filters that will greatly improve the taste and performance of your ionized water. (949) 600-7970
Can I use a Chanson Alkaline Water Ionizer with a Reverse Osmosis System?
Yes and No. No, reverse osmosis water can not be ionized as it has had all of the minerals removed. The solution to that problem is to add a Reminiralizer cartridgebetween your RO system and your Chanson Water Ionizer.
On your web site you claim that on other products "The electrolytic effective surface area is small. Electrolytic ORP value is easy to decline". Which models are you referring to e.g. Jupiter, Homay?
As to electrolytic effective surface, we use fritting way that is different from other brands, the surface has nano ball (not flat), and the area is bigger than flat surface. Mesh electrode has holes, so it will reduce the electrolysis area and ability
How do we begin drinking Alkaline ionized water?
It is most common to begin by setting a low pH level (between pH8 and pH9.0), and gradually increasing the amount of intake. After continuing regular intake for about two weeks, gradually adjust the pH level and amount of intake (between pH9.0-pH9.5) based on your bodily needs and physical condition. The alkaline water should be as fresh as possible. For children or seniors, set the pH level at an even lower level upon starting, and gradually increase it as the body adjusts to the current pH level.
Can I make my babies formula with alkaline ionized water?
In the case of infants (until about a year old), since breast milk or milk is the only thing they consume, the intestinal movement is generally different from adults, and the use of alkaline ionized water is not encouraged until the infant begins to consume more sophisticated foods. In any case, alkaline water should not be used to make powdered milk for infants. Use the filtered setting instead.
What is the cluster theory of deoxidized water?
Approximately 15years ago, with the help of nuclear magnetic resonance (NMR) appliance, it was confirmed that water does not exist in single unit molecules, but forms a molecular population (cluster) out of approximately 13 water molecules. These clusters are constantly repeating an aggregation - disaggregation process. The quality of water depends on the size of its clusters. For example, small clusters have active molecules that increase the capacity of water to dissolve elements (solubility), let elements pass through (permeability), and let heat pass through (conduction). Electrolysis causes the water clusters to break, and Alkaline water has clusters made up of five to six water molecules resulting in a lower molecular weight. This is approximately half of that of tap water (12-15 water molecules/cluster) and is very beneficial for your health as the water is able to penetrate the cell and pull out toxins.
Is it difficult to install the under counter water ionizer model?
No, but you will need a 1 3/8 to 1 1/2 inch hole in your sink or countertop to install this under counter ionizer. Either remove a built in soap dispenser, reverse osmosis faucet or us a hole saw to cut a hole or hire a plumber for the install.
If you cut the hole yourself, you will need a:
- Diamond hole saw to cut granite
- Carbide grit hole saw for cast iron sinks
- Standard bi-metal hole saw to cut a stainless steel sink.
- Full installation can take about an hour and a half.
Where will my Chanson water ionizer ship from?
Chanson under counter ionizers are shipped from Laguna Niguel, California by UPS or USPS. Orders placed on a Friday after shipping time, will not be shipped until Monday.
US Dosmestic Shipping 7-14 Days
Canda Shipping 9-16 Days
International 12-21 Days
- All ionizers shipped in the USA require Adult Signature confirmation upon delivery. Chanson Water USA, Inc. is NOT responsible for lost or stolen packages. If the post office delivery confirmation shows that your package was delivered, please contact your local post or delivery service. An option to purchase delivery insurance is offered if this is a concern.
- Chanson Water USA, Inc cannot be responsible for any delay in the delivery of packages, or for delay by customs inspection of International orders.
Will the H3 work for people who have the ionizer hooked right up to the faucet?
Yes, its real easy though, just hook the faucet diverter up as normal but instead of plugging the line into the ionizer you plug into the "in " side of the H3 then out to the filter.
Where can I find a certified plumber in my area to install the under-counter ionizer?
Visit www.contractors.com , click on “plumbing,” and enter your zip code. A list of certified plumbers in your area will appear on your screen. You can also go to www.Google.com and type “plumber” and your zip code in the search box, and a list of plumbers in your area will come up.
How much should an install cost?
If you have someone come out and drill the hole and install it for you, it should run $100-$150.
Can I hook my ionizer up to a spray?
Yes, this adaptor will allow you to connect your diverter to most of the pullout/spray type faucets… not all, but most will work with this. It can be purchased at your local ACE hardware store or online at this link: http://tinyurl.com/59gfvm
ACE AERATOR ADAPTER 15/16
Model: 4208435
Manf#: A036124B
UPC#: 082901153016
Manf: DANCO CORP.
Keyword: AERATOR ADAPTER 15/16"ML
Quantity: 1 Per Unit
Retail Price: $11.87
Regular Price: $10.79
Checkout Price: $9.71
Description: ACE AERATOR ADAPTER 15/16 27 thread Male Blister pack
Is there another way to connect the ionizer?
We recommend a direct connection to the cold water line as a more functional arrangement where possible. If you have a spray faucet you can run the line down that same hole and connect underneath. Or consider the G2 acid faucet.
What is the max water pressure my house can have with the Chanson ionizers.
Warranty doesn't cover damage from excessive water pressure. The pressure should not exceed 60 psi. Have your water pressure checked before installing. Call your local plumber for inspection, or for $10 you can purchase a water pressure gauge from your local Home Depot and test it yourself. The water pressure gauge simple screws on any outside hose bit and will show you your water pressure when turned on.
What should be done if I have high water pressure?
Have a plumber adjust the pressure if possible or the plumber will need to install a new pressure regulator for you, this should be done whether you got an ionizer or not. If you have no pressure regulator you should have your plumber install one.
How do I install the replacement filter?
Please read the Instructions for the installation of the replacement prefilters
Do not forget to read our troubleshooting section for more questions and answers about our products.
